Fixed Ticket Title - Remarques / Feature Request - Deskpro Support

Fixed Ticket Title Collecting Feedback

Christoph Strauss

I would like to have a fixed ticket title bar with ticket subject, ticket ID/reference and requester name. &lt;br /&gt;<br /><br />
When working on a ticket and you scroll down in the history to e.g. download attachments of a specific comment you usually want to save the attachments in a folder named with the ticket ID. This means I need to scroll all the way up and remember the ticket ID before I scroll down and find the attachment which I want to save. With a fixed ticket title I would see this information at all time which would improve the usability.

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New Feature Request

ticket_title20... (364.03 KB)

Auteur: Christoph Strauss
Creation date: 5 juin 2018
Last update: 17 nov. 2023
Publish date: 5 juin 2018
Category: Tickets

Fixed Ticket Title - Remarques / Feature Request - Deskpro Support

Fixed Ticket Title Collecting Feedback

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