We have defined a custom field of type 'predefined choices' (see screenshot). When I retrieve a ticket's properties through the API, I unfortunately only get the string values for that custom field. Since we want to check the value of that field and update it if necessary, it would be much better to get the ID of the field's option (in this case ID 4 = "Planned"), since an integer comparison is much better to handle than a string comparison, especially because the option names might be modifed in the future.
Français
Bahasa Indonesia
Bălgarski
Čeština
Cymraeg
Cрпски
Dansk
Deutsch
Eesti keel
English
English (UK)
Español
Gaelic
Hrvatski
Íslenska
Italiano
Latviešu valoda
Lietuvių kalba
Magyar
Malti
Nederlands
Norsk
Polski
Português (Brasil)
Português (Europeu)
Pусский
Română
Slovenčina
Slovenian
Suomen Kieli
Svenska
Tiếng Việt
Türkçe
Ελληνικά
македонски
الإنجليزية
فارسی
日本語
英语（美国）
영어
Ajouter un commentaire
Veuillez vous connecter ou vous enregistrer pour soumettre un commentaire.