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Add Separate Notification for Mentions in Tickets - Remarques / Feature Request - Deskpro Support


Add Separate Notification for Mentions in Tickets Collecting Feedback

Deskpro currently displays alerts for Recent Tabs and Notifications next to the search bar, which is fantastic. What would also be useful would be to have a separate item that shows recent mentions in tickets - when someone uses the @name feature to mention/alert you in a ticket. Currently, you do get a pop-up when someone mentions you in a ticket but the problem is that, if you close your browser, have a computer crash, etc, there's no way to easily display a list of recent mentions. I've included a screenshot show what I mean.

Commentaire (1)

Kris van der Starren
The screenshot that I added didn't seem to make it through. Adding it again here:

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