Ability to have different working hours for different days of the week - Remarques / Feature Request - Deskpro Support

Ability to have different working hours for different days of the week Collecting Feedback

Chris

At present in Deskpro you can set the working hours but you can only set one set of times and select the days. This means, if you work 8-5pm Mon-Fri and 8-12 Sat, you cant set the working hours. Proposal would be selectable working hours next to each day of the week.

Commentaires (2)

Dave Parker

il y a 3 ans

I too would like to see this feature implemented as my Friday working hours are different to my Mon-Thurs working hours.

Scott Cove

il y a 3 ans

We'd love to see this implemented as well, as we have agents online Mon-Fri 7am-11pm and weekends 9am-6pm, yet our SLA's based on working hours are failing in Deskpro, making reporting very difficult on the days that there is less coverage on the support desk.

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New Feature Request

Auteur: Chris
Last update: 23 juil. 2021
Category: General

Ability to have different working hours for different days of the week - Remarques / Feature Request - Deskpro Support

Ability to have different working hours for different days of the week Collecting Feedback

Commentaires (2)

Ajouter un commentaire

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