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Ability to add a value to, or remove a value from, a category-like field - Remarques / Suggestion - Deskpro Support

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Ability to add a value to, or remove a value from, a category-like field Collecting Feedback

Ability to add a value to, or remove a value from, a category-like field

We have a field of type Predefined Choices displayed as multiple-select box with some options. I recently came across a situation in which I wanted to use a trigger to add a specific option to the list of selected options. However, this turned out not to be possible. The trigger actions do include a ‘Set to’ action, but this overwrites whatever is currently selected. Adding and removing just one specific option from the list would be a cool extra feature to be more flexible.

 

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