Skip to main content
Deskpro Support
Suomen Kieli
Bahasa Indonesia
Bălgarski
Čeština
Cymraeg
Cрпски
Dansk
Deutsch
Eesti keel
English
English (UK)
Español
Français
Gaelic
Hrvatski
Íslenska
Italiano
Latviešu valoda
Lietuvių kalba
Magyar
Malti
Nederlands
Norsk
Polski
Português (Brasil)
Português (Europeu)
Pусский
Română
Slovenčina
Slovenian
Svenska
Tiếng Việt
Türkçe
Ελληνικά
македонски
الإنجليزية
فارسی
日本語
英语(美国)
영어
Ota yhteyttä
Kirjaudu
New to Deskpro Support?
Register for an account
Stay Logged In?
Need a password reminder?
Help Center
Uutiset
Product
Uutiset / Product - Deskpro Support
Product
Subscribe
Kategoria
Uutiset
elok. 30
2022
Stay up to date with all of Deskpro's recent changes
Lara Proud
0
Product (Agent)
elok. 25
2022
We have a new way of communicating our latest product updates
Lara Proud
0
Product (Agent)
jouluk. 8
2020
New structures for Guides
Stephanie Quadranti
0
Product
syysk. 28
2020
Support for OAuth2 authentication for Office365
Phil Rigby
0
Product
heinäk. 20
2020
Introducing our new Messenger widget
Matthew Wray
0
Product
heinäk. 19
2020
Control whether Pending status is counted in SLAs and Ticket Waiting times
Grace Howlett
0
Product
heinäk. 19
2020
Report on user waiting time and first reply time within working hours
Grace Howlett
0
Product
heinäk. 19
2020
We've launched the new Help Center theme
Grace Howlett
0
Product
heinäk. 19
2020
New Email Templates
Emily Booth
0
Product
marrask. 25
2019
Approvals
Emily Booth
1
Product
syysk. 2
2019
Feedback area changing to Community
Colin Dunn
0
Product
syysk. 2
2019
Automatically create tasks with relative due dates
Colin Dunn
0
Product
syysk. 2
2019
Addition of TLS 1.1 and 1.2 support for email connections
Colin Dunn
0
Product
syysk. 2
2019
CC'd users are now listed in each email message
Colin Dunn
0
Product
kesäk. 27
2019
Forward and create new linked ticket
Colin Dunn
0
Product
kesäk. 27
2019
Improved Agent Permissions delineate access to Notes and Messages
Colin Dunn
0
Product
kesäk. 27
2019
Set an automatic review/expiry date for article content
Colin Dunn
0
Product
toukok. 15
2019
Custom Fields for Downloads
Colin Dunn
0
Product
toukok. 15
2019
Office365 simple email adaptor over EWS
Colin Dunn
0
Product
huhtik. 15
2019
Re-Open Tickets Time Limit
Emily Booth
0
Product
maalisk. 12
2019
Sub-Statuses
Christopher Nadeau
0
Product
maalisk. 12
2019
Pending Status
Emily Booth
0
Product
tammik. 21
2019
Custom Fields for Knowledgebase Article
Emily Booth
0
Product
tammik. 9
2019
Chat Queues
Grace Howlett
0
Product
tammik. 9
2019
Add Brands to Feedback
Emily Booth
0
Product
tammik. 9
2019
Language sync
Emily Booth
0
Product
tammik. 9
2019
Brand Slugs
Emily Booth
0
Product
toukok. 21
2018
Multibrand Update
Benedict Sycamore
0
Product
toukok. 21
2018
DPQL v2
Benedict Sycamore
0
Product
toukok. 21
2018
New Reports
Christopher Nadeau
0
Product
maalisk. 19
2018
Introducing: New Knowledgebase Content Editor
Benedict Sycamore
2
Product
maalisk. 19
2018
Introducing: Linking Tickets to Feedback
Benedict Sycamore
0
Product
helmik. 14
2018
Introducing: Helpdesk Data Importer
Benedict Sycamore
0
Product
marrask. 27
2017
Chat Round Robins
Colin Dunn
0
Product
marrask. 14
2017
Introducing Follow Ups
Benedict Sycamore
0
Product
lokak. 23
2017
Introducing Deskpro Guides
Benedict Sycamore
0
Product
syysk. 11
2017
‘On hold’ Escalation Event Added
Benedict Sycamore
0
Product
heinäk. 5
2017
Full Ticket Forwarding
Colin Dunn
1
Product
heinäk. 5
2017
New Snippets Interface
Colin Dunn
0
Product
heinäk. 5
2017
Permissions for Tasks and Macros
Colin Dunn
0
Product
toukok. 30
2017
New Chat Widget colors available
Zara Marchesi
0
Product
toukok. 30
2017
Trello Helpdesk Integration with Deskpro
Zara Marchesi
0
Product
maalisk. 13
2017
Ability to filter the reports dashboard by team (5.5)
Lauren Cumming
0
Product
maalisk. 13
2017
Extract Zip (gzip/tar) files and download specific files only (5.5)
Lauren Cumming
0
Product
maalisk. 13
2017
Added Hijri calendar (Arabic) for custom date fields (5.5)
Lauren Cumming
0
Product
maalisk. 13
2017
Option to disable CSP headers (5.5)
Lauren Cumming
0
Product
maalisk. 13
2017
Ability to disable certificate validation for SMTP outgoing email settings (5.5)
Lauren Cumming
0
Product
maalisk. 13
2017
Reject mail based on DKIM/SPF headers (5.4)
Lauren Cumming
0
Product
maalisk. 13
2017
Zapier Helpdesk Integration with Deskpro
Lauren Cumming
0
Product
maalisk. 13
2017
Setting to disable email preview text (5.2)
Lauren Cumming
0
Product
Previous page
1
Page 1
2
Page 2
3
Current Page
4
Page 4
5
Page 5
Next page
×
Select Category
All News
Release Announcements
Product
Product (Agent)
Product (Admin)
Blog
News
Select Date
Any
2024
2023
2022
2020
2019
2018
2017
2016
2015
2014
2013
2021
tammik.
helmik.
maalisk.
huhtik.
toukok.
kesäk.
heinäk.
elok.
syysk.
lokak.
marrask.
jouluk.
Subscribe
Kategoria
Uutiset
Select Category
All News
Release Announcements
Product
Product (Agent)
Product (Admin)
Blog
News
Select Date
Any
2024
2023
2022
2020
2019
2018
2017
2016
2015
2014
2013
2021
tammik.
helmik.
maalisk.
huhtik.
toukok.
kesäk.
heinäk.
elok.
syysk.
lokak.
marrask.
jouluk.