Adding text beneath the Signature box - Palaute / Feature Request - Deskpro Support

New Feature Request

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Adding text beneath the Signature box Finished

Anna Sundqvist

The Signature box is “locked” at the bottom and it is now impossible to add anything below the Signature box if need be. (For instance, it is custom for us to copy and paste the original question from a User that comes to us via other departments and systems in our organization below the Signature box.)

In short, it would be ideal if there were an option to add text beneath the Signature box.

Official response

Lara Proud

You are now able to move the Agent Signature within the reply box. Agents can use the Toggle Signature button in the reply box to insert their signature at their cursor in a different position. This functionality was added as part of Deskpro Release 2023.38: https://support.deskpro.com/en-US/news/posts/deskpro-horizon-release-202338

New Feature Request

Tekijä: Anna Sundqvist
Last update: 19.10.2023
Category: Functionality

Adding text beneath the Signature box - Palaute / Feature Request - Deskpro Support

Adding text beneath the Signature box Finished

Official response

Tunnisteet