Using Deskpro
-
I'm having trouble with outgoing email
Published: 31. juuli 2014
030. juuni 2023 -
How do I send a different auto-reply to new users?
Published: 9. sept 2014
016. aug 2023 -
What are Deskpro security best practices?
Published: 8. sept 2014
017. apr 2018 -
How can I use the JIRA integration?
Published: 22. dets 2014
016. aug 2023 -
I'm having trouble with emails sent via eBay not linking to original tickets
Published: 22. dets 2014
016. aug 2023 -
Can I import the tickets and other information from my legacy helpdesk?
Published: 26. jaan 2015
06. okt 2023 -
How do I install the 'Resolve User Hostnames' app
Published: 30. jaan 2015
014. mai 2018 -
I'm having trouble getting embedded videos to work correctly
Published: 9. veebr 2015
016. aug 2023 -
I'm having trouble dragging and dropping attachments from Outlook to Deskpro
Published: 4. apr 2016
016. aug 2023 -
How do I embed individual knowledgebase articles in an external app or site?
Published: 4. mai 2016
016. aug 2023 -
How do I install the chat widget in Shopify?
Published: 22. juuni 2016
016. aug 2023 -
How do I install the chat widget in Drupal?
Published: 22. juuni 2016
016. aug 2023 -
How do I install the chat widget in Joomla?
Published: 22. juuni 2016
016. aug 2023 -
How do I install the chat widget in Magento?
Published: 22. juuni 2016
016. aug 2023 -
How can I manage validation and decryption of S/MIME encoded emails?
Published: 13. märts 2017
014. märts 2018 -
What do I do if I need a specific feature?
Published: 19. apr 2017
01. aug 2023 -
I'm having trouble with an error: "Connection timed out" whilst upgrading
Published: 22. veebr 2018
016. aug 2023 -
How long are outgoing emails retained for in cloud accounts?
Published: 9. mai 2018
010. veebr 2022 -
How can I use Zapier with Deskpro?
Published: 5. juuni 2018
09. jaan 2024 -
QR Code for Mobile App
Published: 10. dets 2018
010. dets 2018 -
How can I set different styling for emails across different brands?
Published: 14. veebr 2019
014. veebr 2019 -
Why are some automatic Replies added as an internal Note?
Published: 21. märts 2019
029. aug 2023 -
Creating Deskpro Tickets using Google Calendar and Zapier
Published: 14. okt 2019
029. nov 2022 -
Posting updates to Microsoft Teams
Published: 24. nov 2023
024. nov 2023 -
I'm having trouble with an error: "550 Unable to relay"
Published: 29. mai 2014
08. sept 2023 -
I'm having trouble with text formatting
Published: 26. juuni 2014
016. aug 2023 -
I'm having trouble with some tickets ending up in random departments
Published: 30. juuli 2014
09. jaan 2024 -
I'm having trouble with an error: Permission denied (errno = 13) connecting to mail server on SELinux
Published: 14. aug 2014
016. aug 2023 -
How do I bill users or record time spent on support?
Published: 2. sept 2014
016. aug 2023 -
Can I use LDAP to sign in my agents?
Published: 9. sept 2014
016. aug 2023 -
How can I reply to user tickets by email?
Published: 10. sept 2014
013. sept 2023 -
Which version of Deskpro am I using?
Published: 27. apr 2023
010. mai 2023 -
Outbound IP addresses for Deskpro Cloud
Published: 20. juuni 2023
020. juuni 2023 -
How does user auto-response flood protection function?
Published: 22. juuni 2023
022. juuni 2023 -
Deskpro Performance on Low-Spec Devices
Published: 31. aug 2023
031. aug 2023 -
How do I automatically separate email that's forwarded into a single inbox?
Published: 13. sept 2023
013. sept 2023 -
How can I improve email previews for certain mobile email apps?
Published: 29. aug 2023
029. aug 2023 -
How do I filter users from an authentication source?
Published: 29. aug 2023
029. aug 2023 -
How does Deskpro determine the sender of an email?
Published: 30. aug 2023
030. aug 2023 -
I'm having trouble with the Start Chat button
Published: 30. aug 2023
030. aug 2023 -
Using the Deskpro API browser
Published: 13. sept 2023
013. sept 2023 -
Why does my helpdesk reject replies to a resolved ticket?
Published: 19. sept 2023
019. sept 2023 -
Deskpro for IT Teams
Published: 7. dets 2018
020. sept 2023