Title format | ${field} |
---|---|
Possible defaults | department |
agent | |
agent_team | |
person | |
organization | |
language | |
usergency | |
category | |
priority | |
workflow | |
sla | |
sla_status | |
hour_created | |
day_week_created | |
day_month_created | |
month_created | |
year_created | |
ticketfield# (for custom ticket fields) e.g. ticketfield7 | |
personfield# (for custom person fields) e.g. personfield7 | |
orgfield# (for custom organization fields) | |
Query format | ${field} |
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