Ir al contenido principal

Number of times Files have been downloaded from the Help Center - Base de conocimiento / Using Deskpro / Reports - Deskpro Support

Number of times Files have been downloaded from the Help Center

Lista de autores

If you want to track how many times your Files have been downloaded from the Help Center, you can build a custom report to generate this information. Go to Reports > Stats > Create Statistic.  Enter a title for your report and the following query:

SELECT downloads.id, downloads.date_created, downloads.title, downloads.num_downloads
FROM downloads
ORDER BY downloads.num_downloads

You can also add downloads.num_ratings to the SELECT line if you want to see the number of ratings per File too.

 

 

 

Útil Poco útil