Question:
How can I set up an SLA with different response times for weekdays and weekends?
Answer:
Please see Different SLA response times for weekdays and weekends in the admin manual.
How can I set different SLA response times for weekdays and weekends? - Base de conocimiento / Deskpro Legacy - Deskpro Support
WARNING: You're browsing documentation for an older version of Deskpro. For the most up-to-date version, see: How can I set different SLA response times for weekdays and weekends?
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