- Our software-as-a-service product, hosted on our servers.
- Quick to set up.
- We handle all the technical details like updates, backup and bandwidth.
- Simple, monthly, per-agent pricing.
- We use bank-level security practices to keep your data safe.
- Deskpro Cloud is recommended for most of our customers.
- You install and run Deskpro on your own PHP server infrastructure: Linux/Windows/Mac OS X, Apache/nginx/IIS
- Full control over your data
- Full PHP source code provided for customization.
- Requires server administration skills to set up and maintain.
- You are responsible for arranging backup and bandwidth.
- Annual per-agent pricing.
- One-click software updates included in the license price.
- Can configure your helpdesk to be accessible only within your organization's intranet.
- Easy to run a separate test installation.
You can move your helpdesk between Cloud and On-Premise at any time.