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Help Center
Knowledgebase
Sales, Billing & Consultancy
Sales, Billing & Consultancy
Payment & Renewals
(22)
Deskpro Pricing
How many users can I have?
Why is Deskpro On-Premise pricing based on a subscription model?
Managing and extending your Deskpro On-Premise license
What happens if I want to change the number of agents I pay for?
View all articles in Payment & Renewals
Security & Data
(3)
Where will my data be hosted?
Can you host my Cloud data within the EU?
Deskpro Security
View all articles in Security & Data
Legal Policies
(3)
Deskpro Privacy Policy
Deskpro End-User License Agreement
Deskpro Terms of Service
View all articles in Legal Policies
Consultancy & Services
(7)
Admin & Agent Training
Integrations
Custom Product Development
Can Deskpro upgrade my on-premise instance on my behalf?
On-Premise Installation & Upgrades
View all articles in Consultancy & Services
Additional Services FAQs
(7)
Do you provide training?
Can I import the tickets and other information from my legacy helpdesk?
What resources are available for teaching agents to use Deskpro?
Can I pay you to add a feature to Deskpro?
What do I do if I need a specific feature?
View all articles in Additional Services FAQs
How to license a new Deskpro On-Premise Installation
Colin Dunn
Aug 21, 2024
How do I delete all my test tickets?
Simon Paulger
Aug 30, 2023
What are Lite Agents?
Lara Proud
Oct 3, 2024