Fixing logged IP addresses when using Deskpro behind a proxy/load balancer

If you are using Deskpro behind a load balancer or reverse proxy, then you need to enable a new option in your config.php to allow for "real" user IP addresses to be logged.

See this article for how to configure Deskpro to work with proxies:

Configuring Deskpro to work with proxy servers

Helpful Unhelpful

9 of 17 people found this page helpful

Add a comment

You need to log in before you can submit a comment.

Need a password reminder?