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Showing results in Community for: “Reports” (15)
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The ability to choose which reports display in the reports interface homepage
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Add "Yesterday" to Date Selections in Reports Overview Page
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Make the possibility to create custom dashboards
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Group Custom Reports
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Regarding Article, comment validation
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See and select tickets from within the Reporting menu
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Allow for Changing the Start of Reporting Week
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Ability to toggle views in Report Builder
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Allow agent filtering on Ticket Satisfaction reports
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Create reports for specific Departments/Teams
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Chat fields required to help with chat reporting
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Have Working Hours only as well as Total Hours accessible via Reporting
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Insert pretty graphs into pdf of generated reports
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Dashboard for Wallboard to show stats
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Ability to Analyze and Manage News Subscribers