Chat fields required to help with chat reporting - Community / Feature Request - Deskpro Support

Chat fields required to help with chat reporting Collecting Feedback

Riccardo

Would it be possible to prompt agents that have finished a chat to fill in the fields that are defined (product/problem type)? This would be great for when you are generating reports so you can see what the chat was marked as.

Add a comment

Please log in or register to submit a comment.

New Feature Request

Author: Riccardo
Last update: May 21, 2015
Category: Reports

Chat fields required to help with chat reporting - Community / Feature Request - Deskpro Support

Chat fields required to help with chat reporting Collecting Feedback

Add a comment

Labels