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Deskpro Legacy

Creating an Impact, Urgency and Priority matrix

Matthew Wray

Feb 10, 2025
How do I assign out-of-hour tickets to a particular team?

Ben Henley

Jan 9, 2024
How come my "1 day" SLA has a failure date 3 days away?

Ben Henley

Jan 9, 2024
How can I translate Help Center phrases into other languages or improve an existing translation?

Grace Howlett

Jan 9, 2024
What is the size limit on attachments within Deskpro?

Ben Henley

Jan 22, 2024
How can I set up agent permissions, permission groups and department access?

Ben Henley

Feb 7, 2024
How do I automatically sort email that's forwarded into a single inbox?

Ben Henley

Feb 13, 2024
How do I embed a contact form within my website?

Ben Henley

Sep 2, 2024
How can I use Zapier with Deskpro?

Benedict Sycamore

Jul 23, 2024
How can I have different signatures in emails for tickets across different brands?

Grace Howlett

Oct 17, 2024