Set Ticket Due Date - Community / Feature Request - Deskpro Support

Set Ticket Due Date Under Review

Steven West

I would like to be able to manually set a date when a ticket is due. Sometimes we have requests that have to be carried out on a particular date. It would be nice to have a status that allows a Due Date to be set, rather than have SLA that expires.

Comment (1)

Christian Mattart

6 years ago

For the time being, we have added a custom date field on the tickets and it does the job.

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New Feature Request

Author: Steven West
Last update: Nov 10, 2023
Category: Tickets

Set Ticket Due Date - Community / Feature Request - Deskpro Support

Set Ticket Due Date Under Review

Comment (1)

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