Skip to main content

Message warnings - Community / Feature Request - Deskpro Support

20

It would be useful if we could create dialogue box notifications for our agents when certain acts are performed.


Specifically we'd like to create a warning notification to pop out when the agent changes the 'Reply as... ' status from Awaiting User to Resolved.


Ideally we'd like to be able to specify which notifications appear for agents at agent or department level.

Add a comment

Please log in or register to submit a comment.

Need a password reminder?