JIRA integration - carry over text - Community / Feature Request - Deskpro Support

JIRA integration - carry over text Collecting Feedback

Massimo

Need to be able to carry over the ticket's description when 'pushing' a ticket in JIRA via the plug-in. At the moment I have to copy/paste the ticket description from deskpro to jira manually. which is not ideal

Comment (1)

Michael W.

7 years ago

I second that. Not only the ticket description, but all previous notes and replies too. the jira description field allows rich text, so that could be neatly formatted.

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New Feature Request

Author: Massimo
Last update: Nov 17, 2023
Category: Integration

JIRA integration - carry over text - Community / Feature Request - Deskpro Support

JIRA integration - carry over text Collecting Feedback

Comment (1)

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