Besides DeskPro we are also evaluating other help desks. Zendesk has a nice plugin and a corresponding JIRA add-on, which links tickets and issues bidirectional.
Is there something similary planned for DeskPro? As far as i can see, it's only possible to link JIRA issues inside of Deskpro, but I can't see the tickets inside the jira issue.
Add a comment
Please log in or register to submit a comment.