Display Options for Layouts - Community / Feature Request - Deskpro Support

Display Options for Layouts Collecting Feedback

Kyle Oliveira

In Departments then Layouts, you can make fields display optionally depending on the default fields provided by Deskpro. I would request the ability to display these fields depending on Custom Fields; again currently only the default fields: Product, Workflow, etc. --- You get this by going to a layout and click on the Gear on the field and the last option allows you to choose this dependency.

Comments (2)

Samuel Waser

5 years ago

Additionally, it would be helpful to have the dependency: organization = "example organization"

Adam Fuller

8 years ago

Allow custom ticket fields to be used as criteria when selecting 'Only show this field based on custom criteria' within a Form.

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New Feature Request

Author: Kyle Oliveira
Last update: Dec 4, 2023
Category: Tickets

Display Options for Layouts - Community / Feature Request - Deskpro Support

Display Options for Layouts Collecting Feedback

Comments (2)

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