Display all open tickets for organization - Community / Feature Request - Deskpro Support

Display all open tickets for organization Under Review

Eric VanTol

If the user is assigned to an organization, it would be helpful if during the ticket opening process, that all currently open tickets for that organization and user are listed so as to prevent duplicate tickets from being opened.

Comment (1)

Christian

4 years ago

This would mitigate the creation of duplicate tickets within the same organization.

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New Feature Request

Author: Eric VanTol
Last update: Nov 17, 2023
Category: Tickets

Display all open tickets for organization - Community / Feature Request - Deskpro Support

Display all open tickets for organization Under Review

Comment (1)

Add a comment

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