Better naming of embedded images - Community / Feature Request - Deskpro Support

Better naming of embedded images Collecting Feedback

Timo Heil

When a ticket is created throught he email gateway and the email's body contains embedded images, these images can be downloaded as "image001.png", "image002.png" and so on.

To avoid collisions when saving them to the local hard drive, it would be highly recommended if the image name contained the ticket-number as well.

Comment (1)

Colin Dunn

7 years ago

Very interesting idea here, I can see this being very useful - for myself as well! We will check into how this can be implemented, and if there are any risks/cons (for example things that may rely on the file names from the backend, which is why they remain the same and are not "corrupted" as it were)

Add a comment

Please log in or register to submit a comment.

New Feature Request

2017-05-09_12h... (497.31 KB)

Author: Timo Heil
Last update: Aug 2, 2017
Category: Tickets

Better naming of embedded images - Community / Feature Request - Deskpro Support

Better naming of embedded images Collecting Feedback

Comment (1)

Add a comment

Labels

Attachments