Adding more columns to the 'linked tickets' tab - Community / Feature Request - Deskpro Support

Adding more columns to the 'linked tickets' tab Collecting Feedback

Robert Chiu

In the ‘linked tickets’ tab, it would be useful to be able to adjust the column view and include more information. Examples would be to is to see:

* ticket number
* date created
* etc

Sometimes there are multiple linked tickets so Agents would need to click into all of them to find the one they’re looking for.

Comment (1)

Zsolt Kiss

6 years ago

It would be a perfect feature for us also if we could manage the visible fileds as a coloumn in the linked tickets' section. Ordering the tickets by the content of the coloumns would be also a nice extra.

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New Feature Request

Author: Robert Chiu
Last update: Feb 22, 2018
Category: Tickets

Adding more columns to the 'linked tickets' tab - Community / Feature Request - Deskpro Support

Adding more columns to the 'linked tickets' tab Collecting Feedback

Comment (1)

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