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Feature Request Bug Report Design Feedback
Feature Request Bug Report Design Feedback
Community
Community
Feature Request Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
10
Improve colors options for stacked bar graphs
Aïdée Carrière
Feb 8, 2023
Collecting Feedback
0
49
Deskpro Search Metadata Description
Alexander Lloyd Clemons
Feb 8, 2023
Collecting Feedback
0
16
Reporting for ignored calls on Voice Round Robin
Brandon Skinner
Feb 8, 2023
Collecting Feedback
0
5
Adding Audio Option for Deskpro Captchas
Michael Bittle
Nov 23, 2021
Collecting Feedback
0
7
Knowledgebase articles should only show up in the language of the user’s choice on the helpcenter
Ulf Kronsell
Nov 22, 2021
Collecting Feedback
0
4
Have widget menu visible at all times on dashboards
Amabel Watkins
Nov 22, 2021
Collecting Feedback
0
5
API endpoint for per organization custom field
Marlon
Nov 18, 2021
Collecting Feedback
0
0
Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message
Jeroen van der Steen
Nov 15, 2021
Report
0
5
Customisable tab title
Simon Frost
Feb 8, 2023
Collecting Feedback
0
22
Hover pop-up for ticket subject line
Joël Messas
Oct 27, 2021
Collecting Feedback
0
5
Option to change subject line on ticket when user's email contains a different subject
Matthew Wray
Oct 26, 2021
Collecting Feedback
0
26
Full Message View Permanent
hojjat mehrabi
Oct 20, 2021
Collecting Feedback
0
0
Please add ticket satisfaction criteria to the ticket search function on the Agent site
Fusako Iwaya
Oct 15, 2021
Report
0
0
Search, categories and filter for uploaded images - knowledgebase
Colin
Oct 7, 2021
Report
0
0
Able to delete your previously uploaded images into knowledgebase
Colin
Oct 7, 2021
Report
0
5
Confirmation message pop up when changing department of a ticket
Amabel Watkins
Sep 27, 2021
Collecting Feedback
0
0
Search/filter and delete options for uploaded images
Colin
Sep 16, 2021
Collecting Feedback
0
7
Set triggers to run based on SLA statuses changing
Amabel Watkins
Sep 13, 2021
Collecting Feedback
0
0
Embedded Widget - Screenshot Function
Brandon Williams
Sep 7, 2021
Collecting Feedback
0
0
Embedded Widget - Context Sensitive Help
Brandon Williams
Sep 7, 2021
Report
0
0
Send the admin a notification when e-mail is rejected
Khaled Jmal
Sep 6, 2021
Collecting Feedback
0
0
Define working hours for escalations
Khaled Jmal
Sep 6, 2021
Report
0
0
Possibility to change default values for ticket advanced search
Stéphane Marteau
Sep 3, 2021
Report
0
1
Möglichkeit den Login für User abzuschalten
Alexander Pajak
Aug 26, 2021
Report
0
1
Massen-Löschung von Usern/ bulk user deletion
Alexander Pajak
Aug 26, 2021
Report
0
1
Archivierung von Tickets
Alexander Pajak
Aug 26, 2021
Report
0
0
Chat queue delete feedback
Sliced Tech
Aug 16, 2021
Report
0
11
Reporting on usergroups
Robert Tanka
Aug 13, 2021
Collecting Feedback
1
4
Create report that lists out the person the chat is aimed at in a note
Kirsty Darby
Aug 13, 2021
Collecting Feedback
0
12
Change the default selection in the ticket search
Marion Abramo
Aug 13, 2021
Collecting Feedback
0
6
Reports for users
Steffen Kemme
Aug 13, 2021
Collecting Feedback
0
4
Improved live reporting for Voice
Jeff Hauman
Aug 12, 2021
Collecting Feedback
0
3
Ability to create variables/global fields in the system
Robert Tanka
Aug 11, 2021
Collecting Feedback
0
3
Display organization Parent in ticket as well as the Organization
Douglas Martin
Aug 11, 2021
Report
0
5
Improve ticket debug logs
Eric Meiners
Aug 5, 2021
Collecting Feedback
0
10
Increase amount of tickets shown in ticket list
Schowdhury
Aug 3, 2021
Collecting Feedback
0
6
Improve HTML table formatting
Katelyn
Aug 3, 2021
Collecting Feedback
0
4
Support multi language in the mobile apps
Roxane Collin
Aug 2, 2021
Collecting Feedback
0
4
Slack App : Voice Integration
Zachery Woods
Aug 2, 2021
Report
0
4
Show the full hierarchy of custom fields in dpql report output
Victor Salgado
Jul 30, 2021
Collecting Feedback
0
2
Chat permissions options, view historical chats.
Lu Parente
Jul 29, 2021
Collecting Feedback
0
2
Support & Integration for Calendly Scheduling
Jacquot, Etienne P
Jul 29, 2021
Collecting Feedback
0
4
CRM Listing - ability to show or hide Users set to "disabled"
Earene Lee
Jul 29, 2021
Collecting Feedback
0
2
Ability to have individual meta titles for users
Patrick Shelley
Jul 27, 2021
Collecting Feedback
0
3
Ability to add a value to, or remove a value from, a category-like field
Jeroen van der Steen
Jul 23, 2021
Collecting Feedback
0
2
Saving attachments fails without indication when the virus scanner interferes
Jeroen van der Steen
Jul 22, 2021
In Development
0
5
DeskPro Variables for Snippets
Elliott Collins
Jul 20, 2021
In Development
1
2
Modifiable robots.txt file
Stella Ruibal
Jul 23, 2021
Collecting Feedback
0
6
Parsing message content into custom fields
Robert Tanka
Jul 16, 2021
Collecting Feedback
0
26
More filter options for text box custom fields
Ahmad Sahrizal
Jul 16, 2021
Collecting Feedback
0