Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?
Feature Request Bug Report Design Feedback
Feature Request Bug Report Design Feedback
Community
Community
Feature Request Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
45
Forward a ticket via macro
Alex
Jul 14, 2014
Collecting Feedback
1
39
Customize update chat message for agents
Christian Mattart
Jul 11, 2014
Collecting Feedback
0
33
Public tasks should be visible only in the ticket scope
Christian Mattart
Jul 9, 2014
Collecting Feedback
0
31
Linking to ticket without whole view state
Kris van der Starren
Jul 2, 2014
Collecting Feedback
0
42
Enable Escalation Trigger for Main Ticket Owner Only
Guy Meiri
Jun 27, 2014
Collecting Feedback
0
46
Making teams dependant of departments
Ronnie Jorgensen
Jun 19, 2014
Collecting Feedback
0
41
Links in custom ticket fields
Amanda
Jun 11, 2014
Collecting Feedback
0
49
Replace the main user by the first person in CC
Geraldine Menard
May 28, 2014
Collecting Feedback
0
47
Insert KB article into Chat
Lu Parente
May 21, 2014
Planning
0
76
Mentioning a ticket
Geraldine Menard
May 15, 2014
Collecting Feedback
3
35
New Article Notification
Lu Parente
Apr 23, 2014
Collecting Feedback
1
41
More powerful "convert ticket to knowledgebase (kb) article"
Jorge Fdez
Apr 10, 2014
Collecting Feedback
0
31
offers kb & tickets to agent when opening a ticket (from agent interface)
Jorge Fdez
Apr 10, 2014
Collecting Feedback
0
28
Keyboard navigation for drop-down fields
Joe Davis
Apr 4, 2014
Collecting Feedback
0
32
Sending history in customer reminders
Alexandru Filipov
Mar 20, 2014
Collecting Feedback
0
38
Better management of organizations and users
Ronnie Jorgensen
Mar 18, 2014
Collecting Feedback
1
40
Ticket Layout Editor for Billing
Mark Lange
Mar 17, 2014
Collecting Feedback
0
59
Enable browser spell check in tinyMCE editor
Guy Meiri
Mar 6, 2014
Collecting Feedback
1
28
Request to have ticket filters similar to email triggers
Clint Broadhead
Feb 27, 2014
Collecting Feedback
1
36
Restrict agent permissions to Knowledgebase (KB)
James Warner
Feb 25, 2014
Collecting Feedback
1
35
Sort order and first and last buttons
Keith DeWald
Feb 11, 2014
Collecting Feedback
0
54
Manager Approval Process
Lenny LaRose
Feb 4, 2014
Collecting Feedback
1
30
Ability to disable or turn off the "Upload a File" feature in chat
Daniel Nguyen
Feb 4, 2014
Under Review
0
30
Customer Feedback preselected options
Becki Burrows
Feb 4, 2014
Collecting Feedback
0
25
Add "Unassigned" to "Set Agent" within Macros
Clint Broadhead
Jan 24, 2014
Collecting Feedback
1
37
Preview feature to create custom email replies
Jason Voice
Jan 23, 2014
Collecting Feedback
1
28
Include user message in SLA alert email
Tommy Jackson
Jan 22, 2014
Collecting Feedback
0
48
Filters - On Hold
Sally Vaughan
Jan 22, 2014
Collecting Feedback
0
36
Update ticket via email using action codes
Clint Broadhead
Jan 15, 2014
Collecting Feedback
2
34
Adding CCs to tickets when creating them using the API
Alexandru Filipov
Jan 14, 2014
Collecting Feedback
0
30
Changing the Download URL occasionally generates incorrect file size
Joe Davis
Jan 8, 2014
Collecting Feedback
0
28
Prevent PDF downloads from opening via raw URL
Joe Davis
Jan 8, 2014
Collecting Feedback
0
30
Expose online/offline status by department in live chat
Thomas Barker
Jan 6, 2014
Under Review
0
36
Clicking Create Article in Tabular Results View
Brian Polackoff
Dec 12, 2013
Collecting Feedback
0
34
Allow responding to a different user
Jan Bakalar
Dec 10, 2013
Collecting Feedback
1
39
Add a filter 'To email address'
Jan Bakalar
Dec 6, 2013
Collecting Feedback
0
84
Integration with LanSweeper/DeskTop Central for Asset Selection
Tom Lucas
Dec 4, 2013
Collecting Feedback
0
62
Light agents
Alex
Dec 2, 2013
Collecting Feedback
1
37
One customer with several organizations
Raul Lopez
Oct 30, 2013
Collecting Feedback
3
29
Default Notification settings per Agent Permission Group
Joe Davis
Oct 25, 2013
Collecting Feedback
0
43
Allow Users to modify (edit & delete) their Comments
Joe Davis
Oct 25, 2013
Collecting Feedback
0
34
Feature request: trigger on geolocation, emailcodes for users, email tab view
Kevin Neufeld
Oct 23, 2013
Collecting Feedback
0
45
Change the colour of the Ticket Lock notice when ticket locked by another user.
Richard Smith
Sep 23, 2013
Collecting Feedback
0
38
Sort Replies in User Interface
Tommy Jackson
Aug 30, 2013
Collecting Feedback
0
48
Billing Report for hours only instead of days
Lisa Bonner
Aug 1, 2013
Collecting Feedback
0
45
Please add the OPEN DATE to the ticket view within People
Maurice Rosenbaum
Jul 29, 2013
Collecting Feedback
0
42
Article Ordering
Tommy Jackson
Aug 23, 2021
Under Review
10
36
JSONP support for API
Schat.net
Jul 2, 2013
Collecting Feedback
0
46
Disable "Change Password" functionality if user is from an external UserSource
Tom Lucas
Jun 13, 2013
Collecting Feedback
2
41
Restrict knowledgebase categories queried when submitting tickets
Francis
Jun 10, 2013
Collecting Feedback
0