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News - Deskpro Support

News

News
Oct 10 2022

Introducing our new Scratchpad App for convenient note-taking

Lara Proud
Product (Agent)
Oct 4 2022

Deskpro Horizon Release 2022.40

Lara Proud
Deskpro Releases
Oct 4 2022

We have enhanced the design of our Header Bar and Tabs

Lara Proud
Product (Agent)
Oct 4 2022

We have reduced the size of the reply box default state

Lara Proud
Product (Agent)
Oct 4 2022

Active Status is now visible on Agent Avatars across the interface

Lara Proud
Product (Agent)
Oct 4 2022

You can add Macros to run at ticket creation

Lara Proud
Product (Agent)
Sept 28 2022

Deskpro Horizon Release 2022.39.0

Lara Proud
Deskpro Releases
Sept 28 2022

We have optimized ticket loading speed

Lara Proud
Product (Agent)
Sept 20 2022

Deskpro Horizon Release 2022.38.0

Lara Proud
Deskpro Releases
Sept 20 2022

We have created two new SLA types

Lara Proud
Product (Admin)
Sept 20 2022

Set a User's organization automatically with a new Trigger Rule

Lara Proud
Product (Admin)
Sept 20 2022

Collapse and expand User Profiles to keep your workspace tidy

Lara Proud
Product (Agent)
Sept 13 2022

Deskpro Horizon Release 2022.37.0

Lara Proud
Deskpro Releases
Sept 13 2022

You can now download emails from a User's ticket

Lara Proud
Product (Agent)
Sept 6 2022

Deskpro Horizon Release 2022.36.1

Lara Proud
Deskpro Releases
Sept 6 2022

Add Snippets and Attachments to the Follow Ups reply actions

Lara Proud
Product (Agent)
Sept 6 2022

You can now view the Email Message Source

Lara Proud
Product (Agent)
Sept 6 2022

Quickly copy data from fields with a click

Lara Proud
Product (Agent)
Aug 30 2022

Deskpro Horizon Release 2022.35.2

Lara Proud
Deskpro Releases
Aug 30 2022

We have added a global permissions toggle to enable or disable Agent App permissions

Lara Proud
Product (Admin)
Aug 30 2022

Refine Ticket Search with a powerful new filtering sidebar

Lara Proud
Product (Agent)
Aug 30 2022

You can now clear your Ticket Search History

Lara Proud
Product (Agent)
Aug 30 2022

Access all your ticketing features easily

Lara Proud
Product (Agent)
Aug 30 2022

Stay up to date with all of Deskpro's recent changes

Lara Proud
Product (Agent)
Aug 25 2022

We have a new way of communicating our latest product updates

Lara Proud
Product (Agent)
Aug 23 2022

Deskpro Horizon Release 2022.34.2

Lara Proud
Deskpro Releases
Aug 16 2022

Deskpro Horizon Release 2022.33.0

Lara Proud
Deskpro Releases
Aug 9 2022

Deskpro Horizon Release 2022.32.0

Lara Proud
Deskpro Releases
Aug 3 2022

Deskpro Horizon Release 2022.31.1

James Godwin
Deskpro Releases
Jul 26 2022

Deskpro Horizon Release 2022.30.2

Lara Proud
Deskpro Releases
Jul 19 2022

Deskpro Horizon Release 2022.29.1

Lara Proud
Deskpro Releases
Jul 12 2022

Deskpro Horizon Release 2022.28.0

James Godwin
Deskpro Releases
Jul 6 2022

Deskpro Horizon Release 2022.27.0

James Godwin
Deskpro Releases
Jun 28 2022

Deskpro Horizon Release 2022.26.0

James Godwin
Deskpro Releases
Jun 22 2022

Deskpro Horizon Release 2022.25.0

James Godwin
Deskpro Releases
Jun 14 2022

Deskpro Horizon Release 2022.24.0

James Godwin
Deskpro Releases
Jun 7 2022

Deskpro Horizon Release 2022.23.0

James Godwin
Deskpro Releases
May 31 2022

Deskpro Horizon Release 2022.22.0

James Godwin
Deskpro Releases
May 24 2022

Deskpro Horizon Release 2022.21.0

Lara Proud
Deskpro Releases
May 17 2022

Deskpro Horizon Release 2022.20.0

James Godwin
Deskpro Releases
May 10 2022

Deskpro Horizon Release 2022.19.0

James Godwin
Deskpro Releases
Mar 9 2022

Deskpro 2022.1.0 Release

James Godwin
Deskpro Releases
Feb 1 2022

Deskpro 2022.0.0 Release

James Godwin
Deskpro Releases
Jan 21 2022

Deskpro are an official Help to Grow: Digital Vendor

Lara Proud
News
Dec 13 2021

About Deskpro On-Premise and the Log4j 0-day vulnerability

Christopher Nadeau
News
Dec 1 2021

Deskpro 2021.2.0

Matthew Wray
Deskpro Releases
Sept 16 2021

Deskpro 2021.1.9 Release

Colin Dunn
Deskpro Releases
Jul 13 2021

Deskpro 2021.1.8 Release

Christopher Nadeau
Deskpro Releases
Jul 6 2021

Deskpro 2021.1.7 Release

Christopher Nadeau
Deskpro Releases
Jun 2 2021

Deskpro 2021.1.6 Release

Romie Bajwa
Deskpro Releases
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