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Additional Services FAQs

Do you provide training?

Ben Henley

1 Aug 2023
Can I import the tickets and other information from my legacy helpdesk?

Ben Henley

6 Oct 2023
What resources are available for teaching agents to use Deskpro?

Ben Henley

9 Jan 2024
Can I pay you to add a feature to Deskpro?

Ben Henley

10 Aug 2023
What do I do if I need a specific feature?

Chris Padfield

1 Aug 2023
How we handle feature requests

Chris Padfield

16 Aug 2023
What's the difference between Deskpro Cloud and Deskpro On-Premise?

Ben Henley

15 Sept 2023