Additional Services FAQs
Do you provide training?
Published: 16 Sept 2014030 Mar 2023
Can I import the tickets and other information from my legacy helpdesk?
Published: 26 Jan 2015022 Oct 2020
What resources are available for teaching agents to use Deskpro?
Published: 3 Feb 201501 Mar 2018
Can I pay you to add a feature to Deskpro?
Published: 1 Feb 2016013 Jun 2022
What do I do if I need a specific feature?
Published: 19 Apr 2017030 Mar 2023
How we handle feature requests
Published: 1 Nov 201702 Nov 2017