New Article Notification - Community / Feature Request - Deskpro Support

New Article Notification Collecting Feedback

Lu Parente

Can you please add a notification option for when a new KB article is created. This would be a very valuable notification from both an administrative and agent perspective. Thank you, Lu.

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Lu Parente

10 years ago

To further add, I would like to request the same type of notification for when a new announcement is posted in the News section. We are looking forward to being able to use this for internal posts which will not be publicly visible. Thank you, Lu.

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New Feature Request

Author: Lu Parente
Last update: 17 Nov 2023
Category: Publish

New Article Notification - Community / Feature Request - Deskpro Support

New Article Notification Collecting Feedback

Comment (1)

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