Insert KB article into Chat - Community / Feature Request - Deskpro Support

Insert KB article into Chat Planning

Lu Parente

Looking for the ability to insert a KB article link or the entire content of a KB article into a chat session with a simple click, just as you can with a KB article into a ticket. We provide a good amount of support using the live chat function and this would be a huge help. Thank you,Lu.

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New Feature Request

Author: Lu Parente
Last update: 16 Mar 2017
Category: Chat

Insert KB article into Chat - Community / Feature Request - Deskpro Support

Insert KB article into Chat Planning

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