Skip to main content

Email replies to notes show as replies, want to be notes - Community / Feature Request - Deskpro Support

23

Email replies to notes show as replies, want to be notes Collecting Feedback

We are looking for a way to make it so when an agent email replies to a note, the agent's reply is a note as well, and a reply to an actual email message is added as an email reply.

Add a comment

Please log in or register to submit a comment.

Need a password reminder?