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Customize Unassigned... Community
22

Customize Unassigned Definition Collecting Feedback

It would be good that the "Unassigned Tickets" would be customizable, so you could decide if Agent Team or Agent or both would decide if a ticket is unassigned or not.

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Customize Unassigned... Community

Labels

Agent Interface Filters
Author
Roberto Rodriguez
Last update
17 Aug 2021
Category
Tickets