Be able to apply a Macro when adding an Agent Note - Community / Feature Request - Deskpro Support

Be able to apply a Macro when adding an Agent Note Collecting Feedback

Masaki Sugiyama

In the current specification, you can apply a Macro when sending a reply. However, it is not possible to apply a Macro when adding a Note.
We understand that you can run Macros by themselves using the Macro drop-down, but we would like to be able to specify macros when adding an Agent Note.

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New Feature Request

Author: Masaki Sugiyama
Last update: 14 Aug 2018
Category: Functionality

Be able to apply a Macro when adding an Agent Note - Community / Feature Request - Deskpro Support

Be able to apply a Macro when adding an Agent Note Collecting Feedback

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