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Χρησιμοποιείτε πρώτη φορά το Deskpro Support; Δημιουργία λογαριασμού

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Νέα - Deskpro Support

Νέα

Νέα
Ιαν 24 2023

Introducing the new Facebook Channel in Deskpro

Lara Proud
Product (Admin)
Ιαν 18 2023

Deskpro Horizon Release 2023.3

Lara Proud
Deskpro Releases
Ιαν 18 2023

Manage Agent Working Hours with Shifts

Lara Proud
Product (Admin)
Ιαν 10 2023

Deskpro Horizon Release 2023.2

Lara Proud
Deskpro Releases
Ιαν 9 2023

Toggle the display order of ticket messages

Lara Proud
Product (Agent)
Ιαν 3 2023

Deskpro Horizon Release 2023.1

David Anjonrin-Ohu
Deskpro Releases
Δεκ 7 2022

Deskpro Horizon Release 2022.49

Lara Proud
Deskpro Releases
Δεκ 6 2022

You can now search against custom fields to locate tickets

Lara Proud
Product (Agent)
Δεκ 6 2022

We have added drag and drop to our Kanban View

Lara Proud
Product (Agent)
Δεκ 6 2022

Introducing our new integration with TeamViewer!

David Anjonrin-Ohu
Product (Admin)
Δεκ 6 2022

Introducing our GitLab integration!

David Anjonrin-Ohu
Product (Admin)
Νοε 29 2022

Deskpro Horizon Release 2022.48

Lara Proud
Deskpro Releases
Νοε 28 2022

We have redesigned the Global Search UI

Lara Proud
Product (Agent)
Νοε 28 2022

We have changed the color of Agent Notes

Lara Proud
Product (Agent)
Νοε 28 2022

We are launching the Beta version of our Kanban View

Lara Proud
Product (Agent)
Νοε 28 2022

Ticket messages will open at the top of the most recent message

Lara Proud
Product (Agent)
Νοε 28 2022

Introducing our new Azure DevOps app!

David Anjonrin-Ohu
Product (Admin)
Νοε 22 2022

Deskpro Horizon Release 2022.47

Lara Proud
Deskpro Releases
Νοε 21 2022

Deskpro 2022.2.0

Lara Proud
Deskpro Releases
Νοε 21 2022

Deskpro 2022.1.1

Lara Proud
Deskpro Releases
Νοε 15 2022

Deskpro Horizon Release 2022.46

Lara Proud
Deskpro Releases
Νοε 15 2022

Let us know what you think of prospective Deskpro features

Lara Proud
Product (Agent)
Νοε 8 2022

Deskpro Horizon Release 2022.45

Lara Proud
Deskpro Releases
Νοε 8 2022

You can now download a list of tickets as a CSV file

Lara Proud
Product (Agent)
Νοε 1 2022

Deskpro Horizon Release 2022.44

Lara Proud
Deskpro Releases
Νοε 1 2022

We have updated the design for ticket views in the helpdesk

Lara Proud
Product (Agent)
Νοε 1 2022

We have enhanced the usefulness of our Labels feature

Lara Proud
Product (Agent)
Νοε 1 2022

Make managing Users seamless with SCIM provisioning

Lara Proud
Product (Admin)
Οκτ 25 2022

Deskpro Horizon Release 2022.43

Lara Proud
Deskpro Releases
Οκτ 25 2022

We've made the helpdesk faster by optimizing loading speeds

Lara Proud
Product (Agent)
Οκτ 25 2022

We have improved our Search functionality

Lara Proud
Product (Agent)
Οκτ 20 2022

Microsoft has now deprecated Basic Authentication for Office365 accounts

Lara Proud
News
Οκτ 18 2022

Deskpro Horizon Release 2022.42

Lara Proud
Deskpro Releases
Οκτ 17 2022

Introducing our new HubSpot app

Lara Proud
Product (Admin)
Οκτ 17 2022

Introducing our new Pipedrive app

Lara Proud
Product (Admin)
Οκτ 11 2022

Deskpro Horizon Release 2022.41

Lara Proud
Deskpro Releases
Οκτ 10 2022

We have increased the flexibility of the interface with resizable panels

Lara Proud
Product (Agent)
Οκτ 10 2022

Get instant context with our new ticket preview feature

Lara Proud
Product (Agent)
Οκτ 10 2022

Introducing our new Scratchpad App for convenient note-taking

Lara Proud
Product (Agent)
Οκτ 4 2022

Deskpro Horizon Release 2022.40

Lara Proud
Deskpro Releases
Οκτ 4 2022

We have enhanced the design of our Header Bar and Tabs

Lara Proud
Product (Agent)
Οκτ 4 2022

We have reduced the size of the reply box default state

Lara Proud
Product (Agent)
Οκτ 4 2022

Active Status is now visible on Agent Avatars across the interface

Lara Proud
Product (Agent)
Οκτ 4 2022

You can add Macros to run at ticket creation

Lara Proud
Product (Agent)
Σεπ 28 2022

Deskpro Horizon Release 2022.39.0

Lara Proud
Deskpro Releases
Σεπ 28 2022

We have optimized ticket loading speed

Lara Proud
Product (Agent)
Σεπ 20 2022

Deskpro Horizon Release 2022.38.0

Lara Proud
Deskpro Releases
Σεπ 20 2022

We have created two new SLA types

Lara Proud
Product (Admin)
Σεπ 20 2022

Set a User's organization automatically with a new Trigger Rule

Lara Proud
Product (Admin)
Σεπ 20 2022

Collapse and expand User Profiles to keep your workspace tidy

Lara Proud
Product (Agent)
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