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Επικοινωνία

Χρησιμοποιείτε πρώτη φορά το Deskpro Support; Δημιουργία λογαριασμού

Ξεχάσατε τον κωδικό πρόσβασης;
Bug Report Design Feedback
Υποβολή Feature Request
Bug Report Design Feedback
Κοινότητα
Κοινότητα
Υποβολή Feature Request
Bug Report Design Feedback
Τίτλος
Αλλαγή κατάστασης
Σχόλια
Δραστηριότητα
Custom Links dropdown in top menu
Planning Collecting Feedback
0
Billing applied based on different criteria, not just globally.
Planning Collecting Feedback
1
Added functionality for filter searches
Planning Collecting Feedback
0
Option for agents to write in chat after user has left / timed-out
Planning Collecting Feedback
0
Add Dates In Search Dialog
Planning Collecting Feedback
0
Snippets editing screen needs to be bigger
Planning Collecting Feedback
1
@mention a team
Planning Collecting Feedback
1
2 way Auth & SSO sync
Planning Collecting Feedback
0
Creating multiple tickets at once
Planning Collecting Feedback
0
Ticket Interface to always show top client information
Planning Collecting Feedback
1
Ticket description and attachments on ticket level
Planning Collecting Feedback
1
Add a method to identify the original recipients of an EMAIL imported into DeskPRO
Planning Collecting Feedback
0
Show ticket Status in Notification Area
Planning Collecting Feedback
0
Active Directory Authentication and email aliases
Planning Collecting Feedback
0
Smart parsing improvements for Exchange servers
Report 3 μήνες Collecting Feedback
0
Add confirmation dialog on Discard Draft button
Planning Collecting Feedback
1
Wysiwyg on field type "Display"
Planning Collecting Feedback
0
Ability to write descriptions about tasks created on the helpdesk
Planning Collecting Feedback
0
MobileApp: Option to choose if the enduser shoult be notified when creating a new ticket.
Planning Collecting Feedback
0
I want to be able to create a user while creating a ticket on the Mobile App
Planning Collecting Feedback
1
I would like to see extra permissions added to Reports
Planning Collecting Feedback
1
I would like to be able to create filters and reports for the Flags in tickets
Planning Collecting Feedback
1
Using the same intelligent search module for linking tickets like the used one at the merge feature
Planning Collecting Feedback
0
Editing the visible fields in the Linked tickets area.
Planning Collecting Feedback
0
Show new password requirements for users registering
Planning Collecting Feedback
1
More advanced rules to add users to Organizations
Planning Collecting Feedback
0
Allow agents to follow an organisation (without using triggers)
Planning Collecting Feedback
1
Add new setting for agent's: "Default Ticket Reply Type"
Planning Collecting Feedback
2
I would like to see a separate field for 'middle name' to use in snippets
Planning Collecting Feedback
0
Listing my Feedback subscriptions
Planning Collecting Feedback
0
Twilio SMS Integration to Allow Fields
Planning Collecting Feedback
0
An automatic article translator would be really useful
Planning Collecting Feedback
1
Problem and Incident Enhancement
Planning Collecting Feedback
0
Collapse possibility of the PROPERTIES section
Planning Collecting Feedback
0
Ability to tag agents with categories
Planning Collecting Feedback
0
Make user registration fields more available for user
Planning Collecting Feedback
0
Reordering possibility of the opened ticket tabs.
Planning Collecting Feedback
1
Agent Dashboard of important reports
Planning Collecting Feedback
1
Using snippets in the Follow up section also
Planning Collecting Feedback
2
Separate Agent Permission to edit own Messages
Planning Collecting Feedback
3
Reordering ticket list
Planning Collecting Feedback
0
Minor change for email details display drop down from ticket time location
Planning Collecting Feedback
0
Enabling permissions on macros for Teams
Planning Collecting Feedback
3
Billing date and time choice
Planning Collecting Feedback
0
Android app - should auto refresh to reflect data changes
Planning Collecting Feedback
0
Filter possibilities for tickets with follow-up
Planning Collecting Feedback
1
Prepaid tickets/time for users to use for support
Planning Collecting Feedback
1
Add a "answer's count" column in tickets interface
Planning Collecting Feedback
0
Add a 'Summary' message type for tickets
Planning Collecting Feedback
6
Ability to change layout of the department
Planning Collecting Feedback
1