Community - Deskpro Support

Μου αρέσει	Τίτλος	Κατάσταση	Σχόλια
6	Link knowledge base articles into ticket	Collecting Feedback	0
5	Language detection for voicemail transcripts	Collecting Feedback	1
6	Download multiple tickets at once	Collecting Feedback	1
4	Disable / Enable individual keyboard shortcuts / commands	In Development	0
3	Trigger criteria for ticket including ticket charge	Collecting Feedback	0
13	HelpCenter with Sidebar	Collecting Feedback	0
5	Notifications for when there is a connection issue between Deskpro and our mail server	Collecting Feedback	0
9	Improve the Messenger API	Collecting Feedback	0
3	Create a Permission for User Groups to Access the Helpcenter Editor	Collecting Feedback	0
2	See forwarded messages as separate entries in message log	Collecting Feedback	0
2	Personalise chat ringtone for agents	Collecting Feedback	4
3	Locking 'ordered by' for agents	Collecting Feedback	0
2	Login cookie from other system	Collecting Feedback	0
2	A print button for the guides/Bug with current printing	Collecting Feedback	0
4	Ability to edit the chain of ticket messages when forwarding a ticket	Collecting Feedback	0
2	Glossary in PDF	Collecting Feedback	0
5	Add Markdown support for Knowledge Base articles	Collecting Feedback	2
7	Option to prioritise the Reply-To header when an email is received from a specific email address	Collecting Feedback	0
4	Printing Issue with Guides	Report	0
1	Option to insert translation of a KB article into a ticket comment	Report	0
4	Allow setting the main font family	Collecting Feedback	0
1	Ask user for feedback when rating an article negative	Collecting Feedback	0
7	Make display fields translatable	Collecting Feedback	0
2	Search should also include download categories	Collecting Feedback	0
1	Track the page a chat was initiated from when the widget is embedded	Collecting Feedback	0
2	Option to update the brand of a published article or topic	Collecting Feedback	0
3	Display the name of linked topics to agents editing the topic when content links are being used in Guides	Collecting Feedback	0
26	Next reply time on an SLA	Collecting Feedback	3
1	Option to translate contents of custom "Display" field	Collecting Feedback	0
1	Link Glossary to Guide Topics	Collecting Feedback	0
2	Make it easier to add add/manage content links in Guides	Collecting Feedback	1
1	Call a webhook in the criteria section of a trigger	Collecting Feedback	0
1	Wildcards for email domain association	Collecting Feedback	0
1	API Regex pattern search	Collecting Feedback	0
3	Cursor always on top when scrolling one page further in the ticket view	Collecting Feedback	0
3	Add a message number to the ticket view on the customer Help Center	Collecting Feedback	0
5	Different captcha rules for 'guests' and 'users'	Collecting Feedback	0
0	IT Support Manager	Collecting Feedback	0
4	Sorting Macros	Collecting Feedback	0
8	Have all permissions disabled when creating a ticket department	Collecting Feedback	2
0	More font sizes when editing articles and guides	Report	0
1	Forward and resolve in one step	Report	0
9	Repeating Task or Ticket	Collecting Feedback	2
2	Automatic approval reminders	Report	0
0	Sorting registered views in publish area	Report	0
57	Structured report permissions	Collecting Feedback	0
73	Bulk-Remove Users	Collecting Feedback	3
15	Link Articles and Guides to Ticket?	Collecting Feedback	0
9	Link to articles and guides in ticket replies?	In Development	0
30	Changing Type for Custom Fields	Collecting Feedback	0

Μου αρέσει

Τίτλος

Κατάσταση

Σχόλια

Δραστηριότητα

6

Link knowledge base articles into ticket

Collecting Feedback

0

5

Language detection for voicemail transcripts

Collecting Feedback