Community - Deskpro Support

Μου αρέσει	Τίτλος	Κατάσταση	Σχόλια
46	Regarding Article, comment validation	Collecting Feedback	0
49	Granular Field Visibility Access in the CRM	Collecting Feedback	0
325	Mass Action Add "Problem","Note", and "Merge"	Collecting Feedback	6
27	Display Options for Layouts	Collecting Feedback	2
37	Show fail date as a Display option	Collecting Feedback	1
57	Working Hours for ticket triggers and escalations	Collecting Feedback	3
47	Allow recently created articles on KB to be marked as NEW	Collecting Feedback	0
29	Macros that prompt for input	Collecting Feedback	0
34	Macros outside of tickets	Collecting Feedback	0
35	Display CAPTCHA on first page of Feedback	Collecting Feedback	0
55	Ability to edit published knowledgebase articles, but keep edits as draft	Collecting Feedback	2
37	Organization users' time zone matching made easier	Collecting Feedback	0
39	I want to be able to set a Users name and email automatically in the Chat Widget	Collecting Feedback	1
28	Deactivate or limit API logging	Collecting Feedback	0
25	Search via the Product root/familiy as well as version	Collecting Feedback	0
34	Send email to Teams as well as individuals	Collecting Feedback	0
30	Replying to tickets by email that can add follower	Collecting Feedback	0
35	Ability to search inside of attachment like PDF and word and text files	Collecting Feedback	0
30	Exchange public folder support	Collecting Feedback	1
33	Adjustable column headers in agent interface	Collecting Feedback	0
30	Hide disabled users from Agent searches	Collecting Feedback	0
34	More control over SLA alerts	Collecting Feedback	0
45	Adding a Service Catalog within Deskpro (ITIL)	Collecting Feedback	0
45	Possibility to translate Signature	Collecting Feedback	0
28	Make time registration as duty field mandatory for agent	Collecting Feedback	0
37	Add download hotlinks via API	Collecting Feedback	0
23	Toggle showing user email address	Collecting Feedback	0
45	Filter for "Last Agent Note"	Collecting Feedback	2
35	Sort list pane view by clicking on head of column	Collecting Feedback	1
31	Please add search articles by author	Collecting Feedback	0
36	Testing for Office Hours in Templates	Collecting Feedback	0
38	Ability to filter tickets by JIRA status	Collecting Feedback	0
26	Delegate the maintenance of Knowledgebase articles to non-Agents	Collecting Feedback	0
67	Group Custom Reports	Collecting Feedback	2
31	Tickets filter in mobile version	Collecting Feedback	0
35	Add an attachement using the JIRA app in Deskpro	Collecting Feedback	1
30	Agent Unable to Set Language on New Ticket	Collecting Feedback	0
36	List of user Downloads through the REST API	Collecting Feedback	0
38	Enable Trigger on Billing & Logs add/update	Collecting Feedback	0
35	Condensed view of Ticket & messages in Agent Interface	Collecting Feedback	0
26	Reorder custom choices - Nesting	Collecting Feedback	0
43	Ticket locked information to be smaller	Collecting Feedback	1
43	Round Robin Queue outside Working Hours	Collecting Feedback	1
44	Ability to have different working hours for different days of the week	Collecting Feedback	2
81	Away from Desk to disable Round Robin for Agent	Collecting Feedback	4
27	API should return ID of "predefined choices" custom field	Collecting Feedback	0
46	Allow the use of variables in signatures.	Collecting Feedback	2
44	Copy form layout from another department	Collecting Feedback	0
33	Would like more settings on ticket archiving	Collecting Feedback	0
45	On hold in reporting	Collecting Feedback	0

Μου αρέσει

Τίτλος

Κατάσταση

Σχόλια

Δραστηριότητα

46

Regarding Article, comment validation

Collecting Feedback

0

49

Granular Field Visibility Access in the CRM

Collecting Feedback