Suchergebnisse
Wissensdatenbank
Neuigkeiten
Dateien
Community
Ergebnisse anzeigen in Community für: “Satisfaction Survey” (13)
-
Customization of who the Customer Satisfaction Survey is sent to
-
Ability to customize satisfaction survey questions
-
Ticket feedback to be emailed to agent
-
API for Satisfaction
-
Add a setting to require users to provide a comment in the satisfaction survey
-
Add a variable for the ticket satisfaction comments left by users
-
Allow users to submit Ticket Satisfaction rating without logging into the User Portal
-
Satisfaction survey reporting
-
Please add ticket satisfaction criteria to the ticket search function on the Agent site
-
Auto-save satisfaction ratings on the portal page
-
Multiple questions in the satisfaction survey
-
Add an expiry date for Customer Satisfaction Survey
-
Different feedback forms for tickets from different departments