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Titel/Autor
Status
Kommentare
Aktivität
Modify the selected form layouts that a new custom field is added to by default
Christoph Strauss
02.07.2018
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2
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In Development
0
Add an option to automatically display inline responses in ticket messages and ticket notification emails
Ian Gallmeister
18.06.2018
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Split the permission to allow agents to set a message as an agent note out of the 'Can edit/delete messages' permission
Jeroen van der Steen
11.06.2018
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Ability to reference an external ticket responses email subject through a variable
Robin Wolters
04.06.2018
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Send secure links to documents rather than the documentn themselves when emailing a user
Kieron Hill
25.05.2018
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2
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2
Add option to use follow-ups as criteria in filters, searches and/or reports
Jeroen van der Steen
02.05.2018
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Ability to see to whom the USER addressed emails that were imported into the system
Jeroen van der Steen
16.04.2018
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1
Add an 'unspecified' option for Department, and make Department required for closure.
James
09.04.2018
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