Listevisning Statusændring Synes godt om Titel/forfatter Status Kommentarer Aktivitet 6 Link knowledge base articles into ticket AS Ahmad Sahrizal 6. okt. 2020 Collecting Feedback 0 5 Language detection for voicemail transcripts D David 30. sep. 2020 Collecting Feedback 1 GN 5Å 6 Download multiple tickets at once SP Stephanie Pelayo 30. sep. 2020 Collecting Feedback 1 SH 5Å 4 Disable / Enable individual keyboard shortcuts / commands JM Jon Morby 30. sep. 2020 In Development 0 3 Trigger criteria for ticket including ticket charge AJ Azeem Javed 28. sep. 2020 Collecting Feedback 0 13 HelpCenter with Sidebar Tommy Jackson 28. sep. 2020 Collecting Feedback 0 5 Notifications for when there is a connection issue between Deskpro and our mail server Ozan Can Gogus | Eclit 28. sep. 2020 Collecting Feedback 0 9 Improve the Messenger API CC Christian Cantinelli 25. sep. 2020 Collecting Feedback 0 3 Create a Permission for User Groups to Access the Helpcenter Editor AL Alvin Lobo 25. sep. 2020 Collecting Feedback 0 2 See forwarded messages as separate entries in message log B Barry 24. sep. 2020 Collecting Feedback 0 2 Personalise chat ringtone for agents AN An Nguyen 24. sep. 2020 Collecting Feedback 4 GM 5Å J 3Å AB 3Å AB 3Å 3 Locking 'ordered by' for agents ND Niall Dunphy 24. sep. 2020 Collecting Feedback 0 2 Login cookie from other system AA Anand Athiviraham 21. sep. 2020 Collecting Feedback 0 2 A print button for the guides/Bug with current printing B Brandon 21. sep. 2020 Collecting Feedback 0 4 Ability to edit the chain of ticket messages when forwarding a ticket M Mindaugas 17. sep. 2020 Collecting Feedback 0 2 Glossary in PDF TB Thorsten Breuer 15. sep. 2020 Collecting Feedback 0 5 Add Markdown support for Knowledge Base articles DS Doug Schmidt 11. sep. 2020 Collecting Feedback 2 TH 5Å JS 5Å 7 Option to prioritise the Reply-To header when an email is received from a specific email address AA Anand Athiviraham 10. sep. 2020 Collecting Feedback 0 4 Printing Issue with Guides B Brandon 4. sep. 2020 Report 0 1 Option to insert translation of a KB article into a ticket comment C Christoph 3. sep. 2020 Report 0 4 Allow setting the main font family MR Mel Roth 2. sep. 2020 Collecting Feedback 0 1 Ask user for feedback when rating an article negative TB Thorsten Breuer 2. sep. 2020 Collecting Feedback 0 7 Make display fields translatable K Koen 1. sep. 2020 Collecting Feedback 0 2 Search should also include download categories C Christoph 1. sep. 2020 Collecting Feedback 0 1 Track the page a chat was initiated from when the widget is embedded MG Matt Goldfarb 26. aug. 2020 Collecting Feedback 0 2 Option to update the brand of a published article or topic TH Theresa Harbor 25. aug. 2020 Collecting Feedback 0 3 Display the name of linked topics to agents editing the topic when content links are being used in Guides TH Theresa Harbor 24. aug. 2020 Collecting Feedback 0 26 Next reply time on an SLA ND Niall Dunphy 21. aug. 2020 Collecting Feedback 3 BG 6Å PM 9Å ZW 5Å 1Å 1 Option to translate contents of custom "Display" field K Koen 18. aug. 2020 Collecting Feedback 0 1 Link Glossary to Guide Topics TH Theresa Harbor 17. aug. 2020 Collecting Feedback 0 2 Make it easier to add add/manage content links in Guides TH Theresa Harbor 17. aug. 2020 Collecting Feedback 1 EL 5Å 1 Call a webhook in the criteria section of a trigger EM Eric Meiners 13. aug. 2020 Collecting Feedback 0 1 Wildcards for email domain association N Nacim 13. aug. 2020 Collecting Feedback 0 1 API Regex pattern search K Kenneth 12. aug. 2020 Collecting Feedback 0 3 Cursor always on top when scrolling one page further in the ticket view TB Thorsten Breuer 11. aug. 2020 Collecting Feedback 0 3 Add a message number to the ticket view on the customer Help Center MA Marion Abramo 5. aug. 2020 Collecting Feedback 0 5 Different captcha rules for 'guests' and 'users' K Koen 3. aug. 2020 Collecting Feedback 0 0 IT Support Manager GH Gerry Hooper 1. aug. 2020 Collecting Feedback 0 4 Sorting Macros GK Geoff Knight 22. jul. 2020 Collecting Feedback 0 8 Have all permissions disabled when creating a ticket department AS Ahmad Sahrizal 20. jul. 2020 Collecting Feedback 2 C 6Å C 5Å 0 More font sizes when editing articles and guides TB Thorsten Breuer 16. jul. 2020 Report 0 1 Forward and resolve in one step Trendfire 15. jul. 2020 Report 0 9 Repeating Task or Ticket E Errol 13. jul. 2020 Collecting Feedback 2 BW 5Å C 4Å 2 Automatic approval reminders PW Patrick Wijntjes 13. jul. 2020 Report 0 0 Sorting registered views in publish area TB Thorsten Breuer 13. jul. 2020 Report 0 57 Structured report permissions RT Robert Tanka 25. jun. 2020 Collecting Feedback 0 75 Bulk-Remove Users MA Malou Axelstén 25. jun. 2020 Collecting Feedback 3 C 5Å 4Å s 2Å 15 Link Articles and Guides to Ticket? MU Mika Ullgren 18. jun. 2020 Collecting Feedback 0 9 Link to articles and guides in ticket replies? MU Mika Ullgren 18. jun. 2020 In Development 0 30 Changing Type for Custom Fields C Christian 18. jun. 2020 Collecting Feedback 0 Forrige side1Side 1…4Side 45Side 56Side 67Nuværende side8Side 89Side 910Side 10…25Side 25Næste side
