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Synes godt om Titel/forfatter Status Kommentarer Aktivitet
0 Display deleted tickets in addition to Open and Resolved
Elyse
11. aug. 2022 		Collecting Feedback 0
1 Feature to redirect email
Christine Loh
5. aug. 2022 		Collecting Feedback 0
10 DQPL: Total ticket open time - Work hours only
Izsak Szikra
20. jul. 2022 		Report 0
2 Filter articles via brand with the api
Kate McCully
19. jul. 2022 		Collecting Feedback 0
1 Adding support for O365 Protected messages
Lewis Stonier
6. jul. 2022 		Collecting Feedback 0
2 We would like user groups split by brand
Luke Bryant
4. jul. 2022 		Collecting Feedback 0
1 Add Guide pages to multiple Guides
Bas Rikkerink
4. jul. 2022 		Collecting Feedback 0
0 Task should only be allowed to close if the Minimum Number of Characters are entered on it
Dinesh Babu
23. jun. 2022 		Collecting Feedback 0
1 How to add 'Resolve ticket' buttons at the ticket list of clients' web-view?
Aleksei
18. maj 2022 		Collecting Feedback 0
2 Improve trigger options for tasks
Vince Ragozzino
21. apr. 2022 		Collecting Feedback 0
6 Print/PDF reports
Peter Tse
20. apr. 2022 		Collecting Feedback 0
3 SLA is completed only when the second agent response when an agent creates a ticket
Christine Loh
20. apr. 2022 		Collecting Feedback 0
5 Custom ring voice
Zachery Woods
12. apr. 2022 		Collecting Feedback 0
6 Notifications for blocked attachments
Jeroen
12. apr. 2022 		Collecting Feedback 0
2 Language of messenger widget embedded on a different site changing according to language of website
Filter TB
7. apr. 2022 		Collecting Feedback 0
74 Merge multiple tickets into one
Stefan Behrens
6. apr. 2022 		Collecting Feedback 3
5 Additional total times in DPQL
Joshua Thompson
5. apr. 2022 		Collecting Feedback 0
3 Sending messages to ccs without sending to the ticket owner
Kieron Hill
5. apr. 2022 		Collecting Feedback 0
5 Email confirmation receipt
Grigory Murashov
1. apr. 2022 		Collecting Feedback 1
0 Creating a trigger to later the way users receive agent reply triggers
Kieron Hill
28. mar. 2022 		Collecting Feedback 0
0 Action Code to add CCs to a ticket
Ramirez, Javier
18. mar. 2022 		Collecting Feedback 0
2 Reports custom data parent value
Christine Loh
17. mar. 2022 		Collecting Feedback 0
0 Add Notification
Alexandros Karagiannis
15. mar. 2022 		Collecting Feedback 0
3 Changing timeframes on the Group By Selection
Christine Loh
11. mar. 2022 		Collecting Feedback 0
1 Organization Managers should not be cc'd on their own tickets
Marion Abramo
7. mar. 2022 		Collecting Feedback 0
0 Separate the owned and team agent permissions
Chris Radi
4. mar. 2022 		Collecting Feedback 0
0 Allow a user to be created within Deskpro without the need for an email address.
Colin
3. mar. 2022 		Collecting Feedback 0
6 Multiple questions in the satisfaction survey
Matthew Wray
28. feb. 2022 		Collecting Feedback 1
5 Voice - Tiered Queues/Overflow
Zachery Woods
25. feb. 2022 		Collecting Feedback 0
3 Ability in triggers to select parent value
Amabel Watkins
23. feb. 2022 		Collecting Feedback 0
6 Scheduled tickets/tasks
Dennis Joy
8. feb. 2023 		Collecting Feedback 1
2 Auto-correct and auto-capitalise words in the reply box
OJ Olegario
3. feb. 2022 		Collecting Feedback 0
3 Create report that is able to link articles to brands
Lore Durieu
1. feb. 2022 		Collecting Feedback 0
7 Forward an email into an existing ticket
Matthew Wray
31. jan. 2022 		Collecting Feedback 0
2 Link to Support page on the Agent Interface more accessible
Marion Abramo
8. feb. 2023 		Collecting Feedback 0
2 Alerts for incoming email processing errors
Matthew Wray
8. feb. 2023 		Collecting Feedback 1
1 Ability to create HTML Knowledge, News and Guides
Marion Abramo
26. jan. 2022 		Collecting Feedback 0
2 Custom Messenger buttons
Jared
8. feb. 2023 		Collecting Feedback 0
2 Process agent email replies to notes as notes, and emails to replies as replies.
Alex Tumanov
8. feb. 2023 		Collecting Feedback 0
2 Include Approval information in PDF Export of ticket
Matthew Wray
8. feb. 2023 		Collecting Feedback 0
10 Improve colors options for stacked bar graphs
Aïdée Carrière
8. feb. 2023 		Collecting Feedback 0
49 Deskpro Search Metadata Description
Alexander Lloyd Clemons
8. feb. 2023 		Collecting Feedback 0
16 Reporting for ignored calls on Voice Round Robin
Brandon Skinner
8. feb. 2023 		Collecting Feedback 0
5 Adding Audio Option for Deskpro Captchas
Michael Bittle
23. nov. 2021 		Collecting Feedback 0
7 Knowledgebase articles should only show up in the language of the user’s choice on the helpcenter
Ulf Kronsell
22. nov. 2021 		Collecting Feedback 0
4 Have widget menu visible at all times on dashboards
Amabel Watkins
22. nov. 2021 		Collecting Feedback 0
5 API endpoint for per organization custom field
Marlon
18. nov. 2021 		Collecting Feedback 0
0 Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message
Jeroen
15. nov. 2021 		Report 0
6 Customisable tab title
Simon Frost
8. feb. 2023 		Collecting Feedback 0
23 Hover pop-up for ticket subject line
Joël Messas
27. okt. 2021 		Collecting Feedback 0