Voice - Tiered Queues/Overflow - Indlæg / Feature Request - Deskpro Support

Voice - Tiered Queues/Overflow Collecting Feedback

Zachery Woods

It would be nice to have a Voice feature where when there is an incoming call, to have the phone ring Group A which has (Agents 1,2, 3) and if they are not available move on to Group B (Agents 4,5,6)

Tilføj en kommentar

Log ind, eller opret dig for at skrive en kommentar.

Log ind
Opret

New Feature Request

Forfatter: Zachery Woods
Creation date: 25. feb. 2022
Last update: 19. okt. 2023
Publish date: 25. feb. 2022

Voice - Tiered Queues/Overflow - Indlæg / Feature Request - Deskpro Support

Voice - Tiered Queues/Overflow Collecting Feedback

Tilføj en kommentar

Etiketter