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Mewngofnodi
Newydd i Deskpro Support?
Cofrestru am gyfrif
Aros wedi mewngofnodi?
Angen atgofiad am eich cyfrinair?
Canolfan Gymorth
Chwilio Labelau
"knowledgebase"
Dangos
Popeth
Cronfa Wybdoaeth
Newyddion
Ffeiliau
Cymuned
tagiwyd gyda
Ewch
Canlyniadau Chwilio
Cronfa Wybdoaeth
2
Newyddion
0
Ffeiliau
0
Cymuned
15
Dangos canlyniadau yn Cronfa Wybdoaeth ar gyfer:
“knowledgebase”
(2)
I don't want to show the author for
Knowledgebase
Articles
8M
How do I set up an internal
knowledgebase
for agents only?
7M
Dangos canlyniadau yn Cymuned ar gyfer:
“knowledgebase”
(15)
Ability to edit published
knowledgebase
articles, but keep edits as draft
6B
Allow recently created articles on KB to be marked as *NEW*
0e
Knowledge Base Article Approval Process
2B
Add metadata for
knowledgebase
articles
0e
Knowledgebase
and Downloads Navigation Improvements
7B
Agent Seperation for
Knowledgebase
Sections
0e
Network Drive/UNC path links in KB articles
7B
More powerful "convert ticket to
knowledgebase
(kb) article"
6B
View old revisions of
knowledgebase
articles
6B
Restrict
knowledgebase
categories queried when submitting tickets
6B
Restrict agent permissions to
Knowledgebase
(KB)
3B
Change the order of FAQ's
5M
(Add option to) Display "Last updated" instead of "Created" date for KB articles
2B
Translation Option for KB categories
2B
Link knowledge base articles into ticket
3B
Dangos canlyniadau yn Newyddion ar gyfer:
“knowledgebase”
(0)
Dangos canlyniadau yn Ffeiliau ar gyfer:
“knowledgebase”
(0)