Using QR Code to access the Deskpro Mobile App - Knowledgebase / Using Deskpro / Agent - Deskpro Support

Using QR Code to access the Deskpro Mobile App

Diweddariad diwethaf: 1 Awst 2023 by Lara Proud

If you need to find your QR code to access the Deskpro mobile app, then you can find this in your Agent Preferences:

When the Preferences menu is open select the Security tab, you will see your QR code when you scroll down, along with a refresh button. When you open the Deskpro Horizon app, you will be prompted to scan the QR code that will grant you access to your mobile app.

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Awdur: Matthew Watt
Last update: 1 Awst 2023