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Newydd i Deskpro Support? Cofrestru am gyfrif

Angen atgofiad am eich cyfrinair?
Bug Report Design Feedback
Cyflwyno Feature Request
Bug Report Design Feedback
Cymuned
Cymuned
Cyflwyno Feature Request
Bug Report Design Feedback
Wedi hoffi
Teitl / Awdur
Statws
Sylwadau
Gweithgaredd
33
I would like to be able to remove the Team box in the ticket window
Christian knouse
14 Hyd 2016
Collecting Feedback
0
34
Print multiple tickets
Tram
13 Hyd 2016
Collecting Feedback
1
45
Ability to see a debug of triggers
Philipp Bartsch
12 Hyd 2016
Collecting Feedback
0
44
Ability to translate live chats
Lauren Cumming
12 Hyd 2016
Collecting Feedback
1
43
Customizing timeout before agent takes chat
Christian Mattart
12 Hyd 2016
Under Review
0
23
Capability to send custom notifications via notification system API
Richard Smith
12 Hyd 2016
Collecting Feedback
0
33
Be able to set automatic ticket lock permissions per user
Kate
7 Hyd 2016
Collecting Feedback
0
55
Export Triggers Data to a CSV file
Nadia
5 Hyd 2016
Collecting Feedback
1
33
Icons to show extra information on agent replies to tickets
Chris Booth
30 Medi 2016
Collecting Feedback
0
36
A more mobile friendly version of live chat
Chad
27 Medi 2016
Collecting Feedback
2
35
Show device that user is using for Live Chat (e.g. mobile, tablet, desktop)
Chad
27 Medi 2016
Planning
0
37
2 or more "New Ticket" Windows
jasper
27 Medi 2016
Collecting Feedback
0
41
Agent Interface Counts for tickets and tasks
Lauren Cumming
26 Medi 2016
Collecting Feedback
3
35
Agent Interface counts presented
Lauren Cumming
26 Medi 2016
Collecting Feedback
0
44
Reporting API improvements
Aren Dowden
23 Medi 2016
Collecting Feedback
0
43
Re-sizing columns in the list view
Jeroen Geilman
22 Medi 2016
Collecting Feedback
1
38
Filter name as list view tab title
Jeroen Geilman
22 Medi 2016
Collecting Feedback
0
39
Ability to set the column width in ticket views
Eric VanTol
20 Medi 2016
Collecting Feedback
0
37
Ability to set Parent and Child for an Organisation
Chris Booth
19 Medi 2016
Collecting Feedback
0
35
Create new ticket using a macro
Lucas Williamson (TEKsystems)
16 Medi 2016
Collecting Feedback
0
63
Ability to display a special note in a ticket
Eric VanTol
16 Medi 2016
Collecting Feedback
2
38
Regex matching groups in triggers
Matthew Baines
15 Medi 2016
Collecting Feedback
0
30
Automatic transfer of chat transcript to an specific agent's ticket pool or email
Jean-Francois Landry
8 Medi 2016
Collecting Feedback
0
33
Feature to handle different types of user replies
Lauren Cumming
7 Medi 2016
Collecting Feedback
0
35
Make a person a manager of an organization using the API
Lauren Cumming
7 Medi 2016
Collecting Feedback
0
39
API - create ticket with note
guyot frederic
1 Medi 2016
Collecting Feedback
0
42
Customer Reports
Chris Brown
31 Awst 2016
Under Review
0
42
Deskpro app notifications
Philipp Bartsch
31 Awst 2016
In Development
0
38
Add variable to use 'Current assigned agent'
Lauren Cumming
26 Awst 2016
Collecting Feedback
0
68
Display all open tickets for organization
Eric VanTol
24 Awst 2016
Under Review
1
61
Ask for feedback every Nth ticket...
Sinclair, John
19 Awst 2016
Under Review
0
175
Calendar view, ticket scheduling
Szabolcs
16 Awst 2016
Collecting Feedback
2
29
Ability to set a default e-mail name, of each account
Kenneth
16 Awst 2016
Under Review
0
43
Add an attachment reminder ala Gmail
Jason
15 Awst 2016
Under Review
1
41
Twig logic tags in snippets
Jason Mulholland
29 Gorff 2016
Collecting Feedback
0
57
Macro hot key
Andrew Weiss
26 Gorff 2016
Under Review
0
47
Option to Show Organisation Contact Details on Person Screen
Chris Booth
26 Gorff 2016
Collecting Feedback
1
42
Feedback button visibility
Kenneth
26 Gorff 2016
Under Review
0
50
All fields on Ticket shown in Agent Interface without having to click on more
Andrew Weiss
25 Gorff 2016
In Development
0
57
Resend Message Option
Chris Booth
19 Gorff 2016
Under Review
0
23
Network Drive/UNC path links in KB articles
Kalin Kauppila
18 Gorff 2016
Collecting Feedback
0
67
Set Ticket Due Date
Steven West
11 Gorff 2016
Under Review
1
86
Ability to send reminders about Tasks as they are Due, rather than Daily
Steven West
11 Gorff 2016
Collecting Feedback
1
36
Initial Response notification from user to agent
Chad
7 Gorff 2016
Collecting Feedback
0
51
Add Not On Hold to Custom Filter Criteria
Brian Whitmore
7 Gorff 2016
Under Review
0
59
Ticket Number on Task Reminders
Bill Gabay
6 Gorff 2016
Under Review
1
55
Option to Disable Agent IM
Ryan Melville
23 Meh 2016
Collecting Feedback
3
33
Let the agent know when the department was bcc'd and not the recipient
Christian Mattart
22 Meh 2016
Collecting Feedback
1
43
Viewing agent-only notes
Martin Brule Jr.
15 Meh 2016
Under Review
2
33
Add time and\or charges under the properties tab.
Justin
24 Maw 2016
Collecting Feedback
0