Deskpro Support

Napište Nám

How do I enable plain text ticket notification emails? - Knowledgebase / Using Deskpro / Agent - Deskpro Support

How do I enable plain text ticket notification emails?

Naposledy aktualizoval/a: 16. 8. 2023 Benedict Sycamore

Question:

I'm receiving HTML-only ticket notification emails from Deskpro, but I prefer plain text. How can I enable this?

Answer:

In the agent interface, go to Preferences under the agent avatar at the top right.

Under your email address, check Send email notifications with plaintext parts.

Užitečná Neužitečná

35 z 75 lidem přišla tato stránka užitečná

Přidat komentář

Please log in or register to submit a comment.

Autor: Ben Henley
Creation date: 24. 7. 2015
Last update: 16. 8. 2023
Publish date: 24. 7. 2015