Deskpro Support

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Configuration

How do I customize the text that appears on my Help Center?

Cecilia Sam

17‏/08‏/2023
How do I change the logo on the agent login screen?

Alexandra Mead

17‏/08‏/2023
I'm having trouble with some forwarded emails not showing in the interface.

Chynah Hayde

29‏/08‏/2023
What does the error: "Error with your forwarded email" mean?

Chynah Hayde

24‏/08‏/2023
How do I set up an Outlook account as a ticket account for Cloud?

Ben Henley

18‏/08‏/2023
How do I make guides or knowledgebase articles only visible to agents?

James Godwin

24‏/08‏/2023
I'm having trouble with being redirected to the wrong helpdesk address

James Godwin

24‏/08‏/2023
How do I delete all my test tickets?

Simon Paulger

30‏/08‏/2023
Ticket counts displaying incorrectly after using Reset Helpdesk feature

Ben Henley

11‏/09‏/2023
Change the name of the Contact Us tab

Thomas Rolfe

13‏/09‏/2023
CAPTCHAs not accepting correct responses

Chynah Hayde

03‏/10‏/2023
How do I create and translate a custom phrase?

Hannah Scott

03‏/10‏/2023
Why do all users seem to have the same IP address?

Phil Rigby

19‏/10‏/2023
How Deskpro uses POP3

Phil Rigby

19‏/10‏/2023
Translating your Messenger Widget

Lara Proud

09‏/01‏/2024
How does Deskpro handle emails?

Phil Rigby

15‏/08‏/2024
Understanding Deskpro's Agent & User Permissions

Alesia Burvin

01‏/10‏/2024