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Using Variables in ticket triggers to add notes and replies - اقتراحات / Feature Request - Deskpro Support

New Feature Request

28

Using Variables in ticket triggers to add notes and replies Collecting Feedback

Humberto Pomales

Currently when setting a subject line you can use advanced formatting and ticket variables:

It would be great if you could use this feature in Agent notes and replies as well.

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New Feature Request

المؤلف: Humberto Pomales
Creation date: ١٠‏/٠٦‏/٢٠١٩
Last update: ١٠‏/٠٦‏/٢٠١٩
Publish date: ١٠‏/٠٦‏/٢٠١٩
Category: General