Mass update Team of ticket via Admin area - اقتراحات / Feature Request - Deskpro Support

Mass update Team of ticket via Admin area Report

Koen Glotzbach

We are changing the way our Deskpro teams are set up. I'm splitting team A into team B & C. I would like to have a tool (under Admin > Data > Utilities) that allows me to mass update the Team assigned to tickets, based on other criteria.
In our case, I would like to assign from team A to team B if Department = X, and from team A to team C if Department = Y.

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New Feature Request

المؤلف: Koen Glotzbach
Creation date: ٠٩‏/٠١‏/٢٠٢٤
Last update: ٢٣‏/٠١‏/٢٠٢٤
Publish date: ٠٩‏/٠١‏/٢٠٢٤
Category: Functionality